Complaint & Dispute |
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For any complain and dispute you can contact our customer service support at enquiry@mpay.my. We will respond within 48 hours (working days). A party claiming that a dispute has arisen must specify the nature of the Dispute to us.
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Also try to contact the supplier for a solution. Many disputes can often be resolved after direct communication between the 2 parties.
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If your dispute is not resolve within seven working days of the dispute submission, we will use the either 1 of the following procedure:-
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