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Warranty

Customer must go back to the product manufacturer / prinsipal for all warranty issue.

If you need a copy of the manufacturer's warranty for a product purchased from MDEX or from a marketplace seller, please contact the manufacturer or visit their website for more information. In some cases, you may be able to access the warranty information from the product's detail page on MDEX.

To determine if your item is eligible for a warranty, review the paperwork that came with the merchandise or contact the manufacturer. Please note, that in order for an item to eligible for warranty coverage, many manufacturers require the item to be purchased from an authorized dealer. MDEX and marketplace seller may not be an authorized dealer for all items they sell. If you are in doubt, you can confirm that a seller is an authorized dealer by contacting the manufacturer.

 
 
 
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MDEX Learning Centre
Step 1 - Login to your seller account Step 6 - Add product on your MDEX account
Step 2 - Change password Step 7 - Edit product on your MDEX account
Step 3 - Create your company profile Step 8 - Delete product on your MDEX account
Step 4 - Add your company logo, letterhead and stamp Step 9 - Approve customers
Step 5 - Create product categories Step 10 - Delete customers
 
       
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